Customer Feedback
Nov 4, 2019
Pam Cook wrote on
Nov 3, 2019, 11:47 AM
I don't think I've ever worked with a company as great as Puget Sound Estate Sales and Auctions.(Estate Sales by Gayla). They are very professional, yet personal... very determined, yet humorous... very clean and tidy but not afraid of a mess. I almost wish I had more items to sell so I could have another auction. (not sure they'd agree) lol They started out as strangers, and ended up as great friends. Having an auction in my home, selling my personal belongings.. some I've had with me for 40+ years.. was very hard for me... they were very patient.. considerate.. and understanding. They made a very hard day in my life a lot easier. I'll always be thankful to Ryan and his team.
pam, Puyallup WA
Dec 21, 2017
Hello Gayla- I've been meaning to officially let you know how thankful our family is for your handling of all the details of my sister in law's estate sale. We were overwhelmed when we realized the amount of work needing to be done (cleaning, sorting, pricing, advertising, selling, and more!)in a short period of time. You and your team did an amazing job! Your website says "We're here to help." and you TRULY ARE! Feel free to use me as a reference.
Felicia Foster, Gig Harbor WA
Dec 20, 2017
We are very impressed with the work that you and your staff have done with the auction. The item displays, organization and photos are excellent! We are extremely elated and surprised with the auction results. We are also amazed with how the auction process and its dynamics proceeded and executed. Thank you so much for your (and your staff) professionalism, expertise and excellent work. We very much appreciate all the hard work as we could not have achieved the outstanding results on our own.
Thanks so much again for the excellent service provided.
Sincerely,
Randy Brake
Randy, Puyallup WA
Apr 15, 2017
Gayla is amazing! I knew in our first meeting that I made the right decision to hire her. She was so kind and understanding about how difficult this was to go through. Gayla treated my mother's things with such care and respect that it made the whole process less painful. She touched bases with me during the preparation for the sale and was always quick to respond whenever I needed her. Total sales exceeded what was estimated in the contract and was much appreciated. I highly recommend Gayla to anyone with a need for an estate sale. You will not be disappointed. Thanks Gayla!
DeeDee Altmayer , Renton WA
Dec 4, 2016
Gayla and her team helped me more than words can say. My parents lived in their home for 45 years. Rarely did they part with anything and never turned down anything given to them. In addition, they also keep items their kids couldn't part with. Their large house was filled to the brim. As we initially went through the house, Gayla even entered the attic space and viewed it as a treasure hunt. She purposed a plan that would involve a lot of work on her part, but would get the most amount of money for my mom. Gayla and her staff were professional and reliable from start to finish. She understood, respected, and validated the emotional toll the selling of once treasured items took on our family. It was incredible to watch the house be transformed as Gayla's team worked. Items were sorted, grouped, and displayed attractively. The final sale was a success with hundreds of shoppers. I would highly recommend Estate Sales by Gayla for anyone considering a sale.
Katie Neubauer, Lake Tapps WA
Oct 23, 2016
I cannot thank Gayla and her staff enough for their exceptional care and respect for me and my family during the initial meeting and walk through of the home and it's contents. I appreciate the respect and care that was taken from start to finish. All target dates were met and each step was followed despite weather and problems with the power. I can't thank Gayla enough for her warmth and professionalism. Thank you!
Mary Ann Hartley, Denver CO
Sep 17, 2016
I have known Gayla for many years so when my mother needed to downsize due to moving to a senior independent living apartment asking Gayla to manage an estate sale was an easy choice. She and her crew did a great job of setting up all the items large and small in to an organized and professional looking arrangement throughout the house. There were even items out in the yard and a backyard shed she took care of. Her advertising generated a nice level of interest resulting in a constant stream of customers. This was also an emotional time for me and she was quite helpful and understanding, even when I changed my mind on a few things. We also took advantage of the clean out service as well. When one item was accidently removed that shouldn't have been she made sure it was promptly returned. We could not have done all this ourselves. I highly recommend Estate Sales by Gayla!
Lisa Bachand, Tacoma WA
Sep 15, 2016
I called 3 companies that I found online to help me with an estate sale. Gayla returned my call within about 30 min and was warm, friendly and instantly I felt she cared about my situation. I found the pricing to be about the same with all three companies however Estates by Gayla had the sale Fri-Sun where the other 2 were only Fri-Sat. Gayla came out for a consultation and was compassionate, professional and I felt confident she would do a great job. I wanted the sale immediately and she fit me into her schedule. I was extremely pleased with the organization, photos, advertising and results of the sale. I highly recommend Gayla and her company to help you in a difficult time or maybe when you just want to downsize. Thank you, Denette
Denette, Seattle WA
May 23, 2016
Gayla recently helped our family take care of our mom's house after she could no longer live independently. Gayla and her team came in and handled everything from organizing and cleaning before the sale, conducting the sale, and cleaning up the house to get ready for the bank to take over the house. She was so kind and caring in how she worked with us and I highly recommend her services. You will not be disappointed!
Sandy, Auburn WA
Apr 29, 2016
Gayla recently did an estate sale for me. She was organized, efficient, and in charge. She was open to suggestions and quick to respond to questions and concerns. If I were to have another estate sale I would definitely use Gayla.
Jack Werkau, Auburn WA
Apr 25, 2016
We just completed an online estate sale with Gayla. She is professional, friendly, and capable. She did an excellent job of grouping items and the pictures she took showed all things individually. Everything came off on schedule. She even checked with us on items she thought we didn't intend to sell. She was very fair with the settlement at the end. We received the check promptly. We highly recommend her services.
Don and Sonna Alexander, Auburn WA
Mar 18, 2014
It has been my pleasure assisting you during your transition. Please feel free to write a review of the service you received.
Estate Sales by Gayla, Federal Way WA