Dear Tony, What a pleasure talking with you Tony and it was my lucky day when I was referred to you by your respected competitors. You made me feel like you had all the time in the world to listen to my situation and answer all my questions regarding the ins and outs of estate sales. Your deep smarts and experience about the estate sale business informed me, providing the whole picture with integrity and professional honesty. Your kindness to call back several days to follow up on the information shared proves that you care about the customer! My only disappointment is that your schedule is booked for my timeline because I know you would have done an honest, professional, excellent and above the call of duty job. That said, I appreciate the great referral you gave me. I will definitely pass your name and business on to friends and realtors as well as calling you first in the future if I find myself selling another estate. Sincerely and with gratitude, Jody