Bill made this a wonderful experience for me from first contact until after receiving my item. I found something I wanted on one of their auctions, and of course living halfway across the country, I wasn't sure if it would be possible to get. Many auction sites don't want to be bothered with the hassle of shipping to a paying client, but Bill didn't hesitate to help me. I look forward to doing future business with this company. Only wish I lived closer so that I could attend, and go home with more items.