Hi Grace and TY,

I want to thank you both for helping me to liquidate items from my parents' estate. Your professionalism and service are great. Without your help, I would probably still be sitting on many items, trying to figure out which direction to go. It is comforting to know that you and Ty are completely trustworthy in all of your business dealings, and I am certain that I will highly recommend you both to anyone I come in contact with that has a need. Thanks again for the great service.

Doug

January 1, 2015 Dear Grace and Ty – We would like to thank you for the excellent estate sale you held on our behalf. The professionalism of you and your staff was outstanding. We were very impressed with the organization, your communication throughout the set-up and sale, and the follow-up afterwards. Most importantly though, was your attitude and your way of thinking about the sale. Even though this is a business (and you handled it very proficiently), the care and respect shown to us as a family, was most significant. Never did we get the feeling that you were just about the money. In fact, your caring attitude, and the fact that you thought of us as people with feelings, and your understanding that we were going through a hugely emotional transitional phase, was truly appreciated. Others that we interviewed made it seem as though once the contract was initiated, they were then in charge. You and your staff were flexible, which made the process far more palatable and bearable. Make no mistake, we feel that you did try to maximize the value and return from our items in that process – and the speed with which we received our money was remarkable. We also appreciated your holding to the price on some special, more valuable pieces that we discussed beforehand. When they did not sell during the initial estate sale, you offered them on eBay, in order to capitalize on an even greater marketplace. It has been nice to receive checks following the end of the sale as well. To summarize, we would highly recommend Stepp Estate Sales to anyone looking for an efficient, caring organization to manage the liquidation of their family’s belongings. Sincerely, Geo. Ruby The Ruby Family Trust