1. Maintenance of Payment Information — In order to place a bid or list an item, you must have valid payment information stored in your profile. By providing your credit/debit card information to Caring Transitions, you irrevocably authorize Caring Transitions to charge your primary card on file for the total purchase amount of any winning bid plus any fees associated with the sale of the item, including but not limited to taxes, shipping, and handling fees. You also agree and acknowledge that you will maintain valid payment information within your user profile if you maintain an account with Caring Transitions and are authorized to use the designated payment method. Caring Transitions reserves the right in its sole and absolute discretion to cancel listings or bids or suspend bidding privileges of any user not maintaining valid payment information. If your payment method fails or your account is past due, we may collect amounts owed by charging other payment methods on file with us, and/or retaining collection agencies and legal counsel. In addition, you may be subject to late fees and interest at Caring Transitions’ discretion which will not exceed the maximum amount permitted by applicable law.

2. All bids are irrevocable, and all sales are final. Placing a bid is an agreement to purchase. If you are the winning bidder, you are committed to purchasing and picking up your item(s) or making shipping/delivery arrangements. If you're the highest bidder at the end of the auction, you're the new owner of that item. Please do not bid if you do not plan to purchase.

3. If you bid, you MUST be available, or arrange for, the pickup of your purchases on the scheduled pickup date, unless you have made prior shipping/delivery arrangements. We understand that an emergency arises or something came up that is beyond your control. We may be able to provide an alternate day of Pickup to accommodate you depending on our schedule. A $25/hr convenience fee will be invoiced to your CTBids account.

4. Bring necessary tools and help for disassembling and picking up large items. Loading assistance is NOT available. Some items may be located on a 2nd floor or outbuilding.

5. Receipts are emailed to winning Bidders once the sale has completely closed and payment is secured. All invoices under five thousand dollars ($5,000) will be auto-charged to the primary card on file in your user profile for the total amount. Purchases over five thousand dollars ($5,000) will require an auto charge of 10% of the total invoice. The remaining payment for those invoices must be handled between you and the Seller; the invoice must be paid in full before receiving a receipt for the items won. If shipping is offered by Seller, then you must select your desired item receipt method on the receipt upon the close of the sale. A shipping invoice will be created, and charges will be discussed between you and the Seller; a shipping invoice must be paid before receiving items. If you do not elect a fulfillment method and do not pick the item(s) up during the scheduled pickup time outlined on the Seller location Terms and Conditions or your Receipt, Caring Transitions reserves the right to charge your payment method on file for the greater of the total purchase price of the item plus any applicable handling and shipping charges or a $40.00 restocking fee and may ship the item to your address of record. You hereby expressly grant Caring Transitions the right to hold a winning item until confirmation of cleared funds has been received by Caring Transitions. Winning bidders with questions on payment should reference the Knowledge Base or contact the Seller.

6. If we do not hear from you by the Pickup date, your items will be forfeited & resold to the next highest bidder. Additionally, your bidding privileges may be revoked.

7. Shipping is available for select items at the buyer’s expense. We typically use USPS Priority Flat Rate boxes, but for delicate or oversized items, we partner with a local shipper for specialized packing and delivery. A handling fee from Caring Transitions of Menifee will be added to your shipping invoice—$10 for the first lot and $5 for each additional lot—regardless of lot size or whether the invoice is later declined. Shipments are processed within 1–2 weeks following Pick-Up Day. Please note: if the shipping invoice is not paid after 7 days from the issue date, the items will be considered abandoned.

8. Not all Lots can be shipped. If you require shipping, please reach out to ctmenifee@caringtransitions.com to inquire and let us know you will need shipping.

9. All items must be paid for before they are picked up or shipped. Items to be shipped cannot be removed from the Estate without Payment. Therefore, if Total Payment is not received before the Local Pickup date & time, the items will be forfeited, and bidding privileges may be revoked.

10. The exact address of the scheduled pickup will be on the invoice/receipt e-mailed after the auction closes.

11. All items not picked up during the scheduled pickup time will be considered abandoned and will be donated or resold. No refunds will be given. Any abandoned furniture or major appliances will incur a $95/lot dump fee. An invoice will be generated via CTBids.

12. A 15% Buyer's Premium will be added to the final bid amount when invoiced.

13. We have made every effort to describe Lot items as accurately as possible. Expect normal signs of wear associated with antiques, vintage, and used items. We do not list every flaw. All items are sold AS IS, and where is. No refunds or returns. Caring Transitions does not guarantee the working order of any clock, watch, electronic or mechanical device. Dimensions given may be approximate.

14. Listings times have a soft close. Extra time may be added to ending times to allow bidders more time to win. This will give you time to receive an outbid notification and place a higher bid and mimics what happens in a live auction where the auctioneer asks for any last bids before making the sale.