USER AGREEMENT AND TERMS OF USE
Effective Date: June 13, 2026
Welcome to VSP Auctions and Estate Sales ("Platform," "we," "us," or "our"). These User Agreement and Terms of Use ("Agreement") govern your access to and use of our online auction marketplace for estate sales, business liquidations, asset liquidations, and related services. By creating an account, registering as a bidder, listing items for sale, or otherwise using the Platform, you agree to be bound by this Agreement. If you do not agree to these terms, do not use the Platform.
1. ELIGIBILITY
You must be at least 18 years old and legally capable of entering into binding contracts to use the Platform. By using the Platform, you represent and warrant that:
• You are at least 18 years old;
• The information you provide is accurate and complete;
• You have authority to enter into this Agreement;
• You will comply with all applicable laws and regulations.
2. PLATFORM SERVICES
The Platform provides an online marketplace that allows sellers, estate representatives, liquidation companies, businesses, and other authorized parties ("Sellers") to offer property for sale through online auctions. The Platform acts solely as a venue facilitating transactions between buyers and sellers unless expressly stated otherwise. We do not own, inspect, authenticate, store, transport, or guarantee items offered for sale unless specifically disclosed.
3. ACCOUNT REGISTRATION
Users must create an account to participate in auctions. You agree to:
• Provide accurate registration information;
• Keep your information current;
• Maintain the confidentiality of your login credentials;
• Notify us immediately of unauthorized account use.
You are responsible for all activity conducted through your account. We reserve the right to suspend or terminate accounts at our sole discretion.
4. AUCTION RULES
4.1 Binding Bids
All bids are legally binding offers to purchase.
When you place a bid, you enter into a binding contractual obligation if you become the winning bidder. Bids may not be withdrawn except where required by law or expressly permitted by the Platform.
4.2 Reserve Auctions
Some auctions may be conducted with reserve prices. If the reserve price is not met, the seller may decline the highest bid.
4.3 Extended Bidding
The Platform may utilize automatic bidding extensions designed to discourage last-second bidding. If a bid is placed near the scheduled auction closing time, the auction may be extended.
4.4 Bid Increments
The Platform may establish minimum bid increments. Bids that do not meet the required increment may be rejected.
4.5 Auction Errors
The Platform reserves the right to cancel, suspend, reopen, or modify any auction in the event of:
• Technical errors;
• Fraud;
• System failures;
• Data corruption;
• Mistaken listings;
• Other circumstances affecting auction integrity.
5. ITEM DESCRIPTIONS AND CONDITION
All items are sold "AS IS," "WHERE IS," and "WITH ALL FAULTS."
Descriptions, photographs, dimensions, and condition reports are provided for convenience only. The Platform and Sellers do not guarantee:
• Accuracy of descriptions;
• Authenticity;
• Merchantability;
• Fitness for a particular purpose;
• Completeness of information.
Buyers are responsible for conducting their own inspections and due diligence before bidding. Failure to inspect an item does not relieve a buyer of the obligation to complete the purchase.
6. PAYMENT TERMS
Winning bidders agree to pay:
• Final bid amount;
• Buyer's premium (if applicable);
• Taxes;
• Shipping charges;
• Handling fees;
• Storage fees;
• Other disclosed charges.
Payment must be made within the timeframe stated in the auction listing. Accepted payment methods may include:
• Credit cards;
• Debit cards;
• ACH transfers;
• Wire transfers;
• Other approved payment methods.
Failure to pay may result in account suspension, cancellation of purchases, collection efforts, and legal action.
7. BUYER'S PREMIUM
The Platform may charge a buyer's premium on successful purchases. Any buyer's premium will be clearly disclosed before bidding. The buyer's premium becomes part of the total purchase price owed.
8. SALES TAX
Applicable sales tax will be collected as required by law. Buyers claiming tax-exempt status must provide acceptable documentation before payment is due.
9. PICKUP, SHIPPING, AND DELIVERY
Buyers are responsible for timely pickup or arranging shipment of purchased items unless otherwise stated. Failure to remove items within the designated time period may result in:
• Storage fees;
• Abandonment of property;
• Disposal of items;
• Forfeiture of payments made.
Risk of loss passes to the buyer upon pickup or transfer to a shipping carrier, unless otherwise required by law.
10. SELLER RESPONSIBILITIES
Sellers represent and warrant that:
• They own the items offered for sale or have authority to sell them;
• Listings are truthful and accurate to the best of their knowledge;
• Items do not violate applicable laws;
• They have disclosed known material defects where required by law.
Sellers remain responsible for compliance with all legal obligations related to their listings.
11. PROHIBITED ITEMS
The Platform may prohibit the listing or sale of items including, but not limited to:
• Illegal goods;
• Stolen property;
• Counterfeit products;
• Hazardous materials;
• Controlled substances;
• Firearms or regulated weapons where prohibited;
• Items that violate intellectual property rights.
We reserve the right to remove listings at any time.
12. FEES
The Platform may charge fees to buyers, sellers, or both. Fees may include:
• Buyer's premiums;
• Seller commissions;
• Listing fees;
• Payment processing fees;
• Storage fees;
• Shipping-related fees.
All fees are non-refundable unless required by law.
13. USER CONDUCT
Users agree not to:
• Manipulate bidding activity;
• Engage in shill bidding;
• Commit fraud;
• Use automated bidding software without authorization;
• Interfere with Platform operations;
• Submit false information;
• Violate any applicable law.
Violations may result in immediate account suspension or termination.
14. INTELLECTUAL PROPERTY
All Platform content, including logos, software, designs, text, graphics, and trademarks, is owned by or licensed to the Platform. Users may not reproduce, distribute, or exploit Platform content without written permission.
15. PRIVACY
Your use of the Platform is subject to our Privacy Policy. By using the Platform, you consent to our collection, use, and disclosure of information as described in the Privacy Policy.
16. DISCLAIMERS
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF:
• MERCHANTABILITY;
• FITNESS FOR A PARTICULAR PURPOSE;
• NON-INFRINGEMENT;
• ACCURACY OF INFORMATION;
• UNINTERRUPTED ACCESS.
WE DO NOT GUARANTEE THAT THE PLATFORM WILL BE ERROR-FREE OR AVAILABLE AT ALL TIMES.
17. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM, ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR:
• INDIRECT DAMAGES;
• INCIDENTAL DAMAGES;
• CONSEQUENTIAL DAMAGES;
• LOST PROFITS;
• LOST DATA;
• BUSINESS INTERRUPTION.
OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE PLATFORM SHALL NOT EXCEED THE GREATER OF:
(a) THE FEES PAID TO THE PLATFORM DURING THE PRECEDING TWELVE (12) MONTHS; OR
(b) ONE HUNDRED DOLLARS ($100).
18. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless the Platform and its affiliates, owners, officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from:
• Your use of the Platform;
• Your violation of this Agreement;
• Your violation of any law;
• Your infringement of any third-party rights.
19. DISPUTE RESOLUTION
Any dispute arising from this Agreement shall first be submitted to informal negotiation. If a dispute cannot be resolved informally, it shall be resolved through binding arbitration conducted in Riverside County, CA. Users waive the right to participate in class-action lawsuits or class-wide arbitration to the extent permitted by law.
20. GOVERNING LAW
This Agreement shall be governed by and construed under the laws of the State of [State], without regard to conflict of law principles.
21. TERMINATION
We may suspend or terminate access to the Platform at any time, with or without notice, for any violation of this Agreement or for any other lawful reason. Termination does not relieve users of obligations incurred prior to termination.
22. MODIFICATIONS TO TERMS
We reserve the right to modify this Agreement at any time. Updated terms will be posted on the Platform with a revised effective date. Continued use of the Platform after changes become effective constitutes acceptance of the revised terms.
23. SEVERABILITY
If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in full force and effect.
24. ENTIRE AGREEMENT
This Agreement, together with any incorporated policies, constitutes the entire agreement between the user and the Platform regarding use of the services.
25. CONTACT INFORMATION
VSP Auctions and Estate Sales
Menifee, CA
vspauctions@gmail.com
951-754-6254
Questions regarding these Terms may be directed to the contact information above.
Privacy Policy
Effective Date: May 13, 2026
Last Updated: June 14, 2026
1. Introduction
Welcome to VSP Auctions and Estate Sales ("we," "our," or "us"), a live auction platform that enables users to participate in real-time auctions, buy and sell items, and interact with other users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, mobile applications, and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
A. Information You Provide
We may collect the following information when you create an account or use our Services:
• Full name
• Username
• Email address
• Phone number
• Billing and shipping addresses
• Government-issued identification (when required for verification)
• Payment information
• Profile information
• Communications with customer support
• Auction listings, bids, comments, and messages
B. Automatically Collected Information
When you use our Services, we may automatically collect:
• IP address
• Device information
• Browser type
• Operating system
• Access times and dates
• Pages viewed
• Referring websites
• Location information (where permitted)
• Auction activity and usage data
C. Cookies and Similar Technologies
We use cookies, pixels, web beacons, and similar technologies to:
• Authenticate users
• Maintain sessions
• Remember preferences
• Improve platform performance
• Analyze traffic and user behavior
• Deliver personalized content and advertisements
You may manage cookie preferences through your browser settings.
3. How We Use Your Information
We use your information to:
• Create and manage accounts
• Facilitate live auctions and transactions
• Process payments
• Verify identities and prevent fraud
• Communicate auction updates and notifications
• Provide customer support
• Improve and optimize Services
• Conduct analytics and research
• Enforce our Terms of Service
• Comply with legal obligations
• Send promotional communications (subject to applicable laws)
4. Auction Activity Visibility
Because our Services involve public auctions, certain information may be visible to other users, including:
• Username or display name
• Bid history
• Auction participation
• Seller profile information
• Reviews, ratings, or feedback
Users should avoid posting sensitive personal information in public areas of the platform.
5. Payment Processing
Payments are processed through third-party payment service providers. We do not store complete payment card numbers on our servers. Payment providers may collect, process, and store information according to their own privacy policies.
6. Identity Verification
To maintain marketplace integrity and comply with legal requirements, we may request identity verification documents. Verification information may include:
• Government-issued identification
• Proof of address
• Tax-related information
• Business registration documents
Such information is used solely for verification, compliance, fraud prevention, and security purposes.
7. How We Share Information
We may share information with:
Service Providers
Third-party vendors that assist with:
• Payment processing
• Hosting services
• Analytics
• Customer support
• Identity verification
• Security monitoring
• Shipping and logistics
Legal Compliance
We may disclose information when required to:
• Comply with laws and regulations
• Respond to legal requests
• Protect rights and safety
• Investigate fraud or illegal activity
Business Transfers
Information may be transferred in connection with:
• Mergers
• Acquisitions
• Asset sales
• Corporate restructuring
With Your Consent
We may share information for other purposes with your consent.
8. Data Retention
We retain personal information for as long as necessary to:
• Provide Services
• Complete transactions
• Resolve disputes
• Enforce agreements
• Meet legal, tax, and regulatory requirements
Retention periods may vary depending on applicable laws and business needs.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from:
• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
10. Your Privacy Rights
Depending on your location, you may have rights including:
• Access to personal information
• Correction of inaccurate information
• Deletion of personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent
To exercise your rights, contact us using the information provided below.
11. California Privacy Rights
If you are a California resident, you may have rights under applicable California privacy laws, including:
• Right to know what personal information is collected
• Right to delete personal information
• Right to correct inaccurate information
• Right to opt out of certain data sharing
• Right to non-discrimination for exercising privacy rights
Requests may be submitted through the contact methods listed below.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. Where required, we implement appropriate safeguards to protect transferred information.
13. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take appropriate steps to delete such information.
14. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third parties. Users should review the privacy policies of those websites before providing information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will become effective when posted on the platform. Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.
16. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, contact us:
Company: VSP Auctions and Estate Sales
Address: Menifee, CA
Email: vspauctions@gmail.com
Phone: 951-754-6254
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
DMCA & Copyright Policy
Effective Date: May 13, 2026
1. Introduction
VSP Auctions and Estate Sales ("Platform," "we," "us," or "our") respects the intellectual property rights of others and expects its users, sellers, bidders, buyers, and visitors to do the same. This Copyright Policy describes our procedures for responding to claims of copyright infringement in accordance with the United States Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512, and other applicable intellectual property laws. If you believe that content available on our Platform infringes your copyright, you may submit a copyright infringement notification as described below.
2. Copyright Infringement Notification
If you are a copyright owner or an authorized representative and believe that material available on the Platform infringes your copyright, you may submit a written DMCA Notice containing the following information:
1. A physical or electronic signature of the copyright owner or authorized agent;
2. Identification of the copyrighted work claimed to have been infringed;
3. Identification of the allegedly infringing material and sufficient information to allow us to locate it on the Platform (such as listing URLs, auction numbers, or item identifiers);
4. Your name, mailing address, telephone number, and email address;
5. A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
6. A statement, under penalty of perjury,
7. CALIFORNIA-SPECIFIC DISCLOSURES
8. California Consumer Rights
9. Residents of California may have certain rights under applicable California laws, including the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"). Information regarding the collection, use, disclosure, and retention of personal information is described in our Privacy Policy.
10. "As-Is" Sales
11. Unless expressly stated otherwise in the applicable auction listing, all items are offered and sold on an "AS IS," "WHERE IS," and "WITH ALL FAULTS" basis. The Platform, seller, auctioneer, and their respective affiliates disclaim all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement, except where such disclaimers are prohibited by California law.
12. Inspection and Due Diligence
13. Bidders are responsible for conducting their own inspection, investigation, and due diligence regarding any item before placing a bid. Descriptions, photographs, condition reports, and other information are provided for convenience only and are not guarantees of condition, authenticity, quality, suitability, or value.
14. Bidder Responsibility
15. By placing a bid, you acknowledge that bids constitute binding offers to purchase. Winning bidders are legally obligated to complete the transaction according to the auction terms. Failure to complete a purchase may result in account suspension, cancellation of bidding privileges, assessment of damages, or other remedies permitted by law.
16. California Sales and Use Tax
17. Applicable California sales tax and any local district taxes may be collected on purchases unless the buyer provides valid documentation establishing an exemption under California law. Buyers remain solely responsible for any use taxes, duties, fees, or other governmental charges that may apply to their purchases.
18. Proposition 65 Notice
19. Certain products offered through the Platform may expose users to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov. Where required, individual product listings may contain additional Proposition 65 warnings.
20. Electronic Transactions
21. Pursuant to California's Uniform Electronic Transactions Act, users consent to conduct transactions electronically and agree that electronic signatures, records, bids, notices, and agreements shall have the same force and effect as their paper counterparts.
22. Dispute Resolution and California Residents
23. Nothing in these Terms shall be interpreted to waive any rights or protections that cannot be waived under applicable California law. If any provision is determined to be unenforceable under California law, such provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
24. Consumer Complaints
25. California residents may report complaints to the California Department of Consumer Affairs, Consumer Information Center, 1625 North Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone at (800) 952-5210.